The benefits offered will be as follows:

- No estimation costs for the customer

- Free uninstallation of the product and reinstallation at the customer's premises

- No shipping costs for sending to the repair shop

- Loan of equipment during the assessment and exchange decision

- Full 100% warranty on the remote control of the device for the duration of the service offered

- The cabling of the products is guaranteed for life, provided that it has been installed by a SONXPLUS installation technician.

Rentals

- Products priced at $300 or less will be replaced free of charge, following an assessment that they have not been misused.

- Products valued at $300 or more will be replaced at no charge when a major repair is evaluated and returned at more than 20% of the value of the product purchased. For computer products in this category, please note that software and programming are excluded.

- When replacing a product, we will replace it with a product with equivalent or similar features and functions, although not necessarily of the same brand.